In the SCIENCE & OPERATIONS business unit, all the brands that fall under the DEFACTO X umbrella are bundled, allowing our clients to work with us in an evolutionary and customer-centric manner, meeting the needs of your business as they arise.
Development of strategies, programs, and campaigns for the management of brands through dialogical communications defacto BE/ONE is the creative agency for brand management in dialogue. With defacto BE/ONE the brand and communications strategy, consulting, creation, and content are dedicated to the focuses cross channel campaigns & programs in the fields of new customer acquisition, customer loyalty, and consumer engagement.
Here you can find the DEFACTO X portfolio of IT platforms and smart services, which seamlessly integrate data, digital technologies, and channels. We offer customized solutions in data, customer, and campaign management. Our solutions are based on the platforms of leading providers, using our own tools and a team of highly experienced specialists. This enables us to optimize the efficiency and quality of your customer experience through the combination of artificial intelligence and human intellect and to help you realize more efficient sales and lead generation processes built on data-based campaign implementation strategies.